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Specialist, Business Development

Job ID : 5828
Category : Sales & Distribution
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Montreal, Canada

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Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Starting in September, Definity employees move to a hybrid work model so we can collaborate, build mentoring relationships, and solve complex or cross-functional business opportunities together. Our teams work in whichever environment best supports what they're working on and who they're working with. We're actively reinventing our offices as welcoming workspaces that optimize collaboration and empower leaders to use our space to strengthen team dynamics. Our tools and processes seamlessly connect employees from multiple locations, and our culture encourages respectful engagement and flexibility. Leaders work with their teams to determine the right balance of on-site and remote work that best meets the needs of their team, cross-functional engagement, responsibilities and timelines, plus those of our customers, our broker partners, and the company culture.

What can you expect in this role?

  • Actively manage relationships within the existing Broker network
  • Support brokerage sales pursuits on ongoing basis
  • Act as the primary point of contact for designated brokerages while working in conjunction with Business Development Advisor(s), in executing the Regional strategy and achievement of the territory sales targets
  • Deploy Broker services and solutions
  • Provide excellent customer service to support operational efficiency
  • Create strategic growth opportunities across lines of business
  • Drive Broker satisfaction in alignment with the Broker segmentation strategy
  • You’ll develop and implement a Broker service advisory plan for Broker implementation of Economical systems, services and technologies to support achievement of adoption rates for each Broker segment
  • Manage business inquiry and complaint resolution
  • Implement Broker product, sales, system and technology training (as appropriate)
  • Act as a regional SME on Broker and Economical systems and technologies
  • Work with the Business Development Advisor in managing Broker relationships to drive profitable GWP growth, and collaborates with peers in Business Development, Regional & National Underwriting Operations and Claims in your Region to share market intelligence and deliver a consistent Broker experience which meets or exceeds Broker expectations and needs

What do you bring to the role?

  • Strong working knowledge of Personal Insurance, Commercial Insurance and Farm Insurance lines of business, which are key success factors for operating in Economical's multi-line sales environment
  • 3 to 5 years of Property and Casualty experience, preferably in underwriting, sales or marketing
  • A valid driver's license with a driving record acceptable to the company
  • Exceptional verbal and written communication skills
  • A strong ability to influence and effectively negotiate with stakeholders

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).


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