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Human Resources Business Partner

Job ID : 5806
Category : Human Resources
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Toronto, Canada

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Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Starting in September, Definity employees move to a hybrid work model so we can collaborate, build mentoring relationships, and solve complex or cross-functional business opportunities together. Our teams work in whichever environment best supports what they're working on and who they're working with. We're actively reinventing our offices as welcoming workspaces that optimize collaboration and empower leaders to use our space to strengthen team dynamics. Our tools and processes seamlessly connect employees from multiple locations, and our culture encourages respectful engagement and flexibility. Leaders work with their teams to determine the right balance of on-site and remote work that best meets the needs of their team, cross-functional engagement, responsibilities and timelines, plus those of our customers, our broker partners, and the company culture.

Can a 150-year-old company think outside the box? Count on it. Deep experience is our springboard for innovation, whether that’s in how we work with our broker network, how we serve our customers, or how we support our employees.

Definity, a Canadian, multi-channel, property and casualty insurance company whose success is founded on our family of companies’ long history of delivering a superior experience for those who count on us. We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.

As the Human Resources Business Partner with the Technology Solution team. The successful candidate for this role will partner with various TS leaders to implement and roll out various HR programs; drives projects aligned with the team goals.

What can you expect in this role?

  • Be the voice of the customer within HR as well as being accountable for presenting a unified voice of HR to the business.  
  • Partner with business leaders to drive toward the achievement of organizational objectives.
  • Be a trusted advisor for senior leaders across all aspects of HR including employee relations, recruitment and staffing, compensation, talent review, organization design, resource planning, learning and career development.
  • Collaborate with subject matter experts within HR on the design, implementation, and sustainment of HR systems and processes that enable the successful achievement of strategic business goals. 
  • Assess needs and barriers in order to drive business performance through development and delivery of people strategy and solutions.
  • You will partner with leaders on developing short and longer term people strategies and annual goal setting processes to ensure alignment to business group’s strategic priorities.
  • You’ll provide ongoing HR consulting services to employees and leaders on HR programs, practices, policies, legislation and regulatory requirements including interpretation of policy, identification of risk, impact to the business and recommended solutions  (e.g. annual performance management, compensation review process, engagement etc.).
  • You will guide and influence decisions on talent management, including succession planning, assessing candidates, and identification of enterprise wide talent.
  • You will provide thoughtful and effective coaching to leaders on performance management, structural and staffing issues, including: compensation, organization design, employee engagement, and overall organizational effectiveness. 
  • You will partner with other HR functions to effectively provide business context for the design, development and implementation of HR programs (e.g. performance assessment planning, talent management activities including assessment of potential and succession planning, compensation reviews, etc.)
  • Interpret and analyze management information and data to assist in making appropriate business decisions based on HR metrics and trends for business unit.

What do you bring to the role?

  • University degree or College diploma.
  • CHRL designation or equivalent.
  • A minimum of 5-10 years of progressively responsible and related experience in Human Resources including Performance Management, Talent Management, Learning and Development, Organization Design, Compensation principles as well as policies and related legislation.
  • Prior experience in successfully working with high performing information technology teams
  • Experience working in the financial services industry is an asset.
  • A high level of critical and logical thinking, analysis and/or reasoning to identify underlying principles, reasons or facts.
  • Advanced knowledge of business strategy and financial acumen to align both business objectives and HR strategies with corporate goals to maximize shareholder value.
  • You have strong diagnostic skills followed by a good ability to evaluate options/alternatives and to develop solutions/recommendations for solutions to complex and multi-dimensional problems/issues.
  • Strong project management skills and effective execution skills to ensure successful delivery/implementation of special initiatives, processes and policies.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

As part of the selection process, this role requires candidates to successfully clear a Criminal Background Check and a Credit Check. 

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

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