Job ID : 5710
Category : Claims
Brand : Definity
Regular/Temporary : Temporary
Fulltime/Parttime : Full Time
Location : Waterloo, Canada
Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.
Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.
Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.
What is the Claims Department?
We have several co-op opportunities available in our Claims department. The Claims department is at the heart of what we do, guiding our customers through the claims process every step of the way in moments that are often difficult and stressful for our customers. We strive to keep customers happy while restoring their properties, businesses, and lives.
We work with vendors, lawyers, and many external partners to resolve claims professionally and efficiently — delivering on our promise to be there when our customers need us most. And when catastrophes strike, we're on the ground supporting our broker partners and customers.
About the Role
As part of the broader claims team, you could be working in one of several teams either assisting with claims adjusters, investigating, evaluating, and settling claims or working with our data and reports to track and monitor fraud and other trends.
What you bring:
Currently pursuing a University or College Degree with a graduation date later than Jan 2023
Professional, friendly and courteous in all interactions, whether with customers or co-workers
Able to perform well in a busy operation and remain calm under pressure
Problem solving skills – with the ability to consider how things work from multiple perspectives
Strong written and verbal communication skills
Collaborative team player with strong communication skills
Great time management, ability to multi-task and strong attention to details
Proficient in Excel and Powerpoint
Work Location: the position will either be a hybrid (1-3 days in office) or fully remote. These positions are spread across our different locations including Kitchener/Waterloo, Mississauga and Toronto
How to apply: Submit a cover letter, resume and 1 letter of reference in one document
We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Go ahead and expect a lot — you deserve it, and we’ve got it:
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]
This role requires successful clearance of a background check (including criminal checks and leadership references).