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Analyst, Operations

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Job ID : 5590
Category : Commercial Insurance
Brand : Economical
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Toronto, Canada

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Can a 150-year-old company think outside the box? Count on it. Deep experience is our springboard for innovation, whether that’s in how we work with our broker network, how we serve our customers, or how we support our employees.

Economical is part of Definity, a Canadian, multi-channel, property and casualty insurance company whose success is founded on our family of companies’ long history of delivering a superior experience for those who count on us. We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance. 

What can you expect in this role?

Provide analytical support and oversight to improve the operational effectiveness of Commercial Insurance across head office, regional, segment and RPC business units. Provides forward thinking analysis, direction to promote and instill consistently effective alignment and execution across the Commercial Insurance operations.

Business Analysis and Data Acquisition

  • Provides financial and strategic data analysis in support of Commercial priorities with a focus on analytics and data mining to empower actionable insights
  • Leads data acquisition and market analysis, working with the relevant internal and external teams to support business insight development
  • Identify and champion improvements in data structure and automated reporting to align to current Commercial Lines strategies
  • Participates in strategic initiatives covering but not limited to financial performance, growth analysis and profitability trending to define requirements and provide forward-thinking, data-driven analysis
  • Utilizes available and relevant data to identify emerging trends, areas of opportunity and answer key business questions for internal and external stakeholders

What do you bring to the role?

  • University degree in any discipline, or college diploma in a relevant discipline
  • 4+ years of P&C insurance experience
  • Diverse background in the insurance industry (Claims, Actuarial, Underwriting)
  • Ability to use data to help form decisions from an execution perspective
  • Thrives in a fast pace and changing environment
  • Exceptional verbal and written communication skills
  • Microsoft suite products is a must have
  • Tableau and SAS experience is nice to have
  • Strong ability to influence and effectively negotiate with stakeholders
  • Analytical focus and statistical background would be considered an asset

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

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