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Developer, RPA

Job ID : 5360
Category : Claims
Brand : Economical
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Ottawa, Canada

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Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, Definity has grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

What you’ll be doing

  • Actively participate in requirements gathering and analysis of business processes to determine technical feasibility.
  • Develop RPA workflows adhering to software development best practices.           
  • Create and execute test plans, and report results to business stakeholders. 
  • Address issues in a timely fashion, and work collaboratively with business stakeholders to determine optimal solutions.
  • General maintenance and monitoring of RPA artefacts, including enhancements or break fixes.  
  • Participate in regular coaching with reporting manager on continuous improvement opportunities
  • Assesses team and individual talent and addresses gaps by executing on training recommendations
  • Ensure tasks are tracked and team goals (WILOs) are updated on a regular basis
  • Listens to business partners and executes on voice of the customer feedback in a timely manner

What you bring

  • University degree or college diploma in a related discipline. 1 to 2 years of experience in RPA.   
  • Strong attention to detail with apt analytical and presentation skills.
  • Ability to question status-quo                        
  • Strong problem solving skills                                                             
  • Excellent oral and written communication skills.                                                                   
  • Familiarity with RPA software, or comparable IT programming toolkit (UiPath, Blue Prism, Automation Anywhere etc.)                                                                       
  • Working knowledge in programming languages such as: C++/#, Python, Java, as well as proficiency in SQL, database structures, document object models, regular expressions, data operations.
  • The ability to work within a team and collaborate under pressure, in a changing environment

Good to have:

  • Process analysis experience
  • Understanding and experience with QA methodologies
  • Bilingualism

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

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