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Payroll Team Lead

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Job ID : 5349
Category : Human Resources
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada

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Can a 150-year-old company think outside the box? Count on it. Deep experience is our springboard for innovation, whether that’s in how we work with our broker network, how we serve our customers, or how we support our employees.

Economical is part of Definity, a Canadian, multi-channel, property and casualty insurance company whose success is founded on our family of companies’ long history of delivering a superior experience for those who count on us. We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.

What can you expect in this role?

Reporting to the Manager, HR Shared Services, the Team Lead, Payroll is accountable for the delivery of full-cycle payroll for all employee groups across Canada. The Team Lead, Payroll leads and develops a team of payroll analysts and specialists and ensures compliance with Employment Standards legislation and related payroll and tax regulations.

What will you do?

  • Provide leadership to the payroll team to ensure that payroll is processed accurately and in a timely manner
  • Collaborate with internal departments to ensure that their operational and informational requirements related to payroll & resource management metrics are met in a timely fashion
  • Accountable for accuracy and timeliness of related remittances for payroll taxes.
  • Payroll processing for key employee groups, e.g. Executives.
  • Ensure that internal payroll policies and procedures meet the requirements of provincial and federal regulations. Update and support the development of new policies as required.
  • Drive process improvement to ensure overall efficiency and effectiveness of the payroll process.
  • Coach and mentor the team; positively impacting overall team engagement and development of team members.
  • Lead team to execute on year end related activities: including but not limited to updating Dayforce payroll platform with new year annual rates, employee profile benefit and savings plan updates payroll platform reconciliation of all transactions through to production of annual tax statements aligning to deadlines and production of T2200’s.
  • Maintain confidentiality of payroll information in alignment with privacy legislation and internal controls.

What do you bring to the role?

  • Certified Payroll Manager Certification (CPM) Designation
  • Minimum 5 years’ experience in managing a Payroll team
  • Previous experience using Ceridian Dayforce or similar platform
  • An expert understanding of payroll legislation and administration, including understanding of pension and benefits administration.
  • High level of accuracy and attention to detail.
  • Demonstrated ability to deal with sensitive and confidential information.
  • Strong interpersonal and communication skills and the ability to communicate and collaborate with various levels across the organization.
  • Adept at decision-making, problem-solving, and analytical skills.
  • Highly organized and a natural multi-tasker, able to manage multiple priorities.
  • Strong customer-focused approach with a constant view of continuously improving and streamlining the payroll process.
  • Experience with software applications including MS Office (Word, Outlook, Excel etc.) and Oracle HR software.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

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