Project Manager, Insurance - Personal Insurance Experience

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

As a member of our Personal Insurance Initiatives team, the Project Manager, Insurance, having a background in Personal Insurance, will plan, manage and deliver high priority strategic projects for various Business areas within Personal Insurance. 

 

What can you expect in this role?

 

• Successfully manage the delivery of projects or work streams across the different phases of the Project Management Life Cycle (e.g., intake, resourcing, execution, reporting, performance-tracking, close-out, etc.) while leveraging applicable PMO methodologies and tools.
• Deliver projects across various Business areas in Personal Insurance, leveraging a reasonable understanding of business and IT practices, terminologies and processes, ultimately seeking to facilitate the achievement of business goals within Definity by providing the right level of project management expertise.
• The Agile Project Manager understands and is an expert in both Waterfall and Agile methodologies.
• Facilitate the Agile process, guide and mentor teams, remove impediments/blockers or guide the team to remove impediments.
• Plan and execute projects using selected methodology for managing project scope, requirements changes, multiple and competing demands and priorities.
• Use appropriate fact-based metrics / assumptions to determine and convey impact on budget, time and risk.
• Launch and manage the delivery of projects to ensure on-time and on-budget delivery
• Coordinate project team/POD activities and expectations, including collaboration with all project stakeholders from other arear in Definity, internal and external consultants, contractors, vendors and external regulatory organizations
• Identify, manage and monitor risks, assumptions, blockers, impediments, constraints and internal and cross-track dependencies
• Resolve project issues and conflicts, create or facilitate an action plan to resolve and escalate issues appropriately as required
• Provide reports tailored to various audiences according to complexity, risk and stakeholder reporting requirements.
• Develop project charters, high-level requirements and revise initial planning estimates
• Adopt established governance model, guiding principles, foundational processes and procedures, to ensure consistent project delivery practices
• Establish and maintain project oversight, governance and ensure appropriate oversight committees are in place and meet regularly
• Aggregate financial and non-financial project data at the project level
• Ensure that project outcomes are accepted, measure and analyze stakeholder perceptions
• Work with Finance and project sponsors to track delivery costs and determine benefits realization post implementation
• Collaborate effectively with cross-functional teams including Architects, Designers, Developers, Business Analysts, Technical Testers as well as business and technology leadership

 

What do you bring to the role?

• University Degree or College Diploma in Business Administration or Computer Science, information systems or a related discipline; PMP designation is an asset
• 5+ years of Business Project Management experience, preferably in Personal Insurance, leading teams using project management tools and techniques, both Agile and Milestone-based/Waterfall.
• Personal Insurance (P&C) experience is a must for this role
• Experience in Agile approaches: XP, Kanban, Scrum.
• Able to confidently provide effective written and verbal updates on the product roadmap and key projects to senior leadership and stakeholders.
• Experience working with or large system integrator or outsourced IT service providers is an asset
• Experience in the Property and Casualty Insurance industry and its related practices and processes is an asset
• Experience with Jira/Confluence, Microsoft SharePoint, MS Project, or other resource management and tracking tools (e.g. Clarity)
• A critical thinker, works well under pressure, and perform well in a fast paced environment
• Strong written and verbal communication skills; ability to influence and effectively negotiate with stakeholders

 

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

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