Release Manager

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

This role is responsible for aligning and ensuring organizational readiness of releases, preparing the team and content for release, managing logistics for the release, and reviewing the release chain for constant improvement.  

What motivates you? 

Take ownership and build solutions, focusing on what matters. 

Obsess about customers, listen, engage, and act for their benefit. 

Think big, with curiosity to discover ways to use your agile approach and enable business outcomes. 

Thrive in teams and enjoy getting things done together. 

Do what is right, work with integrity and speak up. 

 

What you’ll be doing 

• Proactively engage teams to align timing and Coordination of the release schedule and resources across different teams with a focus on optimizing release flow.
• Participating in release management activities as required and provide support to enterprise release rollouts including shift and weekend support
• Manage the logistics of release ensuring people and technology are in place to ensure a smoot and successful release. 
• Identify opportunities and implement solutions to optimize the release flow technology teams  
• Keep leaders and business stakeholders updated about the release progress Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews 
• Conduct Post-Release analyses to evaluate the success of the release and embed improvements into release practices  
• Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists 
• Provide coverage for Change Management as required.

What you bring to the role 

• Minimum 8+yrs of IT enterprise release readiness experience is required
• 2+ years of experience in Change management
• Experience in building common strategies for release governance across multiple business groups 
• Knowledge in branching, merging and readiness for implementation activities 
• Experience in Blue Green Deployment release process, Cloud Release Management, Agile methodologies and Scrum master skills 
• Stakeholder management and cross team management 
• Clear understanding of Version control and types of deployment 
• Experience with the following tools: Docker, Jenkins, ELK, Artifactory, Ansible, Vault, Consul, Kubernetes, Terraform, JIRA, Confluence, nginx, HA Proxy, SoftLayer, GIT, Bitbucket, ArgoCD,HELM, AWS, GCP
• Understanding of Cloud technologies (AWS and GCP) and tools 
• Knowledge of DevOps, GitOps,  and continuous integration and development (CI/CD) tools. Ability to identify gaps and implement improvements to the CI/CD pipeline 
• Knowledge of Application development life cycle and testing 
• Experience with E2E enterprise integrated systems 
• Relevant tools assessment and replacement/upgrade recommendations based on current and trending Best Practices 
• Knowledge in branching, merging and readiness for implementation activities 
• Insurance COTS product knowledge and ITIL v4 certified is an asset 

 

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

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