Territory Manager

Petline is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What can you expect in this role?

Reporting to the Team Leader, Veterinary Channel, you will be a part of Canada’s leading pet health insurance company. The Territory Manager is responsible for participating in setting strategies, leading on implementing tactical plans to attain business growth, deliver exceptional customer care, and execute the marketing of channel products and services. Territory Manager oversees the Northern Quebec territory.

TM job duties also include, (but limited to) the below:

• Responsible to attain monthly, quarterly, and annual targets for:
  • Trial/Vouchers from veterinary clinics (meeting these targets produces quarterly bonuses)
  • Sales & Conversions
• Booking and completing in-clinic appointments 
  • Visiting and supporting Vet Clinics
• Manage Territory of 300+ clinics in territory
  • Recognize and maintain/grow top partners
  • Increase clinic trials and sales ongoing month-to-month, quarter-to-quarter, etc
  • Service clinics via appointments emails, phone calls 
• General Monthly Administrative tasks:
  • Financial: Monthly expense reports (accurate financial records).
  • Appointment Scheduling: Create monthly appointment schedule (efficient time management).
  • Communication: Participate in weekly team conference calls (collaboration,updates, and strategy).

What do you bring to the role?

• Post-secondary university degree or college diploma in a related field of animal health or Business Administration
• Strong sales background is mandatory 
• A good knowledge of veterinary landscape is an asset 
• You must have strong communication skills in both languages English and French
• Valid driver’s license is required since role requires in person clinic visits
• You’re a self-directed individual with demonstrated ability to drive results and multi-task while working to tight deadlines
• You’re professional, friendly, and courteous 
• You promote and contribute to a positive work environment by encompassing our values

 

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

High degree of proficiency with English and French required to service customers, both internal to the company and external, across Canada.

Salary Range: $64,200-$ 106,900

 

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

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