Technician, Underwriting - Specialty Lines

Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

We are evolving our Specialty capabilities by strengthening and building on our current product offering, with the goal of differentiating Economical in the Canadian marketplace. As part of the Specialty Lines team you will help deliver innovative and effective solutions to support profitable growth of our portfolio. Underwrite different types of transactions, including (but not limited to) renewals and policy changes depending on your level of authority. Work with the team to maintain a profitable insurance portfolio.

 

What to expect

• Process endorsements within your authority, issue renewals and new business as per underwriter’s instructions
• Processing bordereaux sent by MGAs and providing first line quality control to ensure risk eligibility.
• Set up inspection requests for risks as requested by underwriter
• Provide exceptional service to broker/MGA partners in all interactions.
• Contribute to the achievement of established service level agreements and operational service level agreements.
• Liaise with broker/MGA and internal stakeholders to reconcile account discrepancies, manage inquiries and provide necessary documents as requested.

What you bring 

• Completed high school diploma and relevant work experience.
• Preference will be given to applicants who have post-secondary credential (s) or the CIP designation.
• Professional, friendly and courteous in all interactions, both with clients and colleagues.
• Ability to perform tasks well in a busy period and to maintain composure under pressure.
• Team spirit and ability to adapt well to a changing environment.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Preference will be given to candidates who have experience in an underwriting support role.

 

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

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