Specialist, Quality Engineering

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What can you expect in this role?

As a Quality Engineering (QE) Specialist within the AI Factory Centre of Excellence (CoE), you will play a critical role in ensuring quality, reliability, and scalability of AI-driven solutions. You will contribute to the end-to-end quality engineering strategy for AI/ML models and AI-powered applications, ensuring robust test automation and quality processes that support continuous delivery. 

Key Responsibilities: 

Must Have: 

• Test Automation & Shift-left Approach:  maximize test automation coverage by embedding test automation frameworks, synthetic data creation and shifting left in the delivery pipeline. 
• Functional UI & Microservices/API Test Automation:  design and build reusable test automation assets for validating functionality through the UI and/or the API layer. 
• Quality & Compliance: ensure applications adhere to business and technical specifications and risk management guidelines by building a robust test design. 
• Agile & CI/CD Integration: embed testing strategies into Agile methodologies, leveraging CI/CD pipelines for continuous validation and automated testing.
• Defect & Issue Resolution: provide real-time quality insights by tracking test status, code quality deviations, and potential business impact, driving timely resolution.
• Cross-Functional Collaboration: partner with Data Scientists, Developers, DevOps, and Business Teams to integrate QE into AI development and deployment pipelines.

Nice to Have: 

• Data Testing:  define and implement tests for validating data integrity, accuracy and completeness including data ingestion, ETL validation, data integrity testing, and cloud-based analytics testing.
• AI Testing Innovation: recommend and solution modern AI testing tools, frameworks, and methodologies, fostering continuous improvements in QE practices.

 

• AI/ML Model Validation and Testing: develop and execute tests against AI/ML models, including accuracy validation and bias detection.

What do you bring to the role?

Must Have: 

• Undergraduate degree in Computer Science, Data Science, Engineering or a related discipline.
• 7+ years’ experience in Quality Engineering with a focus on test automation framework design and scalable implementation
• Knowledge of AI use cases, AI/ML models, model retraining and AI governance best practices. 
• Strong background in full stack testing including functional UI, API and Big Data.   
• Experience in Agile development, JIRA, Confluence, and test management tools (Zephyr preferred).
• Experience in financial services, insurance, or other regulated industries is an asset.
• Goal oriented; must be able to remove roadblocks and deliver goals.
• Proven ability to adapt quickly and easily to change.
• Adapt to work in Hybrid work model is must.

Nice To Have: 

• Hands-on test experience with AI, testing of AI/ML models, model retraining and AI governance best practices. 
• Experience with GCP (preferred), AWS, or Azure data platforms.
• Expertise in AI-powered test automation frameworks and CI/CD integration.
• Knowledge of AI model monitoring and continuous testing within DevOps pipelines.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Salary Range: $76,100 - $146,000

Role ID 571

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

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