Specialist, Claims Planning

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Do you thrive on turning data into strategic insights that drive business performance? Are you passionate about financial analysis and helping leaders make informed decisions? If so, we invite you to join our team as a Claims Planning Specialist.

In this high-impact role, you will play a crucial part in providing senior leaders with business performance insights and financial analysis, helping them navigate both day-to-day operations and long-term strategic planning. Your expertise in analyzing claims-related expenses and forecasting trends will support critical decision-making, ensuring alignment with business goals.

What can you expect from this role?

• Drive strategic decision-making: Support claims leadership by delivering key financial insights, identifying trends, and highlighting areas of opportunity or risk.
• Manage budgets & forecasts: Develop and maintain the annual claims-related expense budget and quarterly forecasts, working closely with stakeholders to align expenses with business objectives.
• Monitor performance & costs: Track actual spending against budget, analyze cost drivers, and provide detailed variance explanations to support informed decision-making.
• Deliver meaningful reports: Prepare monthly external expense reports for various business leaders, ensuring they have the data needed to optimize performance.
• Uncover cost-saving opportunities: Analyze external claims costs to identify inefficiencies and opportunities for optimization.
• Tell a compelling story with data: Extract, structure, and present complex financial information in a clear, concise, and actionable format for senior executives and stakeholders.
• Support ad-hoc analysis: Respond to urgent business questions with timely insights, leveraging your analytical expertise to solve complex problems.

What you bring to this role?

• University degree in Accounting, Mathematics, Statistics, Economics, or a related field.
• 3-5 years of experience in financial management reporting and business performance analysis, preferably in P&C insurance, claims, or financial services.
• Exceptional analytical skills, with a strong attention to detail and a passion for translating data into actionable insights.
• Strong communication & presentation skills, with experience interacting with senior executives.
• Advanced proficiency in Excel, Powerpoint, and data modeling.
• Experience with PowerPivot, PowerQuery, Google Cloud Platform (GCP), and SQL is a strong asset.
• A collaborative and results-driven mindset, with the ability to work independently and take initiative.

Why Join Us?

In this role, you will be at the heart of strategic financial planning for the claims business, influencing key decisions that shape our organization’s future. If you’re looking for an opportunity to make a meaningful impact while growing your expertise in financial analysis and business strategy, we would love to hear from you.

Salary range is $69,000 - $127,000

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

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