Sr Field Appraiser, Property

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What can you expect in this role? 

• Reviewing and ensuring compliance to Property Vendor Program Instructions for estimates and have a proficient working knowledge of the Xactware/Xactimate (Verisk) suite of software.
• Complete national property desk audits/virtual re-inspections within the current Program Instructions/National Service Level Agreement
• Estimate writing through our Express program 
• Provides technical expertise pertaining to structural property damage to Regional Management and Claim handlers nationally 
• Collaborate with all Definity Repair Partners to build positive working relationships
• Monitors estimating platforms to ensure vendors adhere to the Contractor Program Instruction 
• Works closely with national vendor partners on programs, pricing and protocols 
• Works closely with national vendor partners, providing support with the effective use of estimating software programs where required
• Background and ability to read and interpret industry standard scope / estimates
• Provides technical consultation on environmental losses where required
• Researches newest technology and makes recommendations both internally and externally about adopting same 
• Promotes Definity’s claims programs during vendor visits 
• Assists with complaint handling and dispute resolution as needed 
• Maintains a high level of expertise in all estimating software and hardware 
• Conducts research and makes recommendations on regional pricing and unit costing issues as needed 
• Participates in projects and other initiatives as assigned by Claims Management Team

What do you bring to the role? 

• Experience as a Construction Estimator, Project Manager, Project Manager Assistant, or project site manager within the insurance restoration industry. Commercial Building 
• Completes thorough field inspections as well as quantification of property damages that exceed $200K. 
• Construction Experience is an asset.
• Bilingualism is a strong asset (English/French)
• Understanding of provincial and national building codes along with a solid understanding of residential and commercial construction terminology 
• Solid understanding of verisk estimating software suite of programs.
• Professional, friendly and courteous in all interactions whether with co-workers, customers or vendor partners 
• Able to remain calm under pressure and perform well in a busy work environment with limited supervisory interaction 
• Must value teamwork, ownership and flexibility 

Salary range is $55,800 - $102,800

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

#LI-Hybrid