Sr Manager, Integration Management Office

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

As an organization aiming to achieve its bold inorganic growth strategy, we are seeking a Senior Manager to join the Integration Management Office as part of the Corporate Strategy team. The successful candidate will be responsible for enhancing M&A post-merger integration capabilities, and then managing post-merger integrations in the future. The Senior Manager will partner with one or more business lines to assist them on integration readiness and execution activities. The Senior Manager is expected to use their prior post-merger integration experience, to plan and execute M&A integrations on behalf of those business lines. This full-time opportunity is an individual contributor role.

Location: Toronto or Waterloo (Hybrid)

What can you expect in this role?

• Enhance organizational capabilities for one or more business lines to enable that business line to successfully execute a post-merger integration in the future by:
  • Developing an integration playbook, including integration checklists, operating models, workstream governance, and reporting approach, etc.
  • Identifying capability gaps and proactively driving actions to build these capabilities
  • Facilitating functional and cross-functional interdependency alignment sessions 
• Manage M&A post-merger integrations for one or more workstreams, each aligned to a business line, and ensure effective execution and delivery by: 
  • Deeply learning the business and operations of business line(s) to become the expert in that area for the Integration Management Office
  • Developing and managing a detailed integration execution plans to facilitate a timely & successful integration
  • Facilitating meetings to validate integration plans within the workstream and across other functions
  • Analyzing current operational processes and systems, designing integrated operating states, and driving the integration of these processes and systems to improve overall efficiency
  • Identifying synergies to support the strategic rationale of the acquisition and driving the realization of these synergies
  • Supporting change management activities to effect cultural integration
  • Mitigating integration risks and resolving issues 
• Facilitate workshops with broad range of functional stakeholders and identify cross-functional post-merger integration issues, dependencies, and risks for resolution
• Directly engage with executives and functional leaders across the organization, and present and report strategies and post-merger program updates
• Opportunity to deepen industry knowledge and build expertise in the financial services sector, which is undergoing significant disruption
• Work at a company with a people-focused culture that values giving back to the community and wellness
• Work-life balance and flexibility with no overnight travel

Qualifications

• 7+ years of progressively senior experience gained either:
  • in an M&A post-merger integration or value creation team at a Manager (or higher) level at a top tier management consulting firm, or
  • managed post-merger integration efforts as part of business operations or business line at a financial services company 
• Experience managing post-merger integration workstreams as part of an Integration Management Office 
• Undergraduate degree at a leading university, with high proven achievement
• Expert proficiency in MS Excel, Word and PowerPoint is required; working knowledge of MS Visio and MS Project is an added asset
• Insurance industry experience is preferred but not necessary

What do you bring to this role?

• Demonstrated success in delivering and executing in a dynamic and constantly evolving environment
• Strong relationship building skills and a team player: demonstrated ability to collaborate with others to achieve results
• Strong business acumen, with demonstrated aptitude for strategic, analytical, and critical thinking
• A high degree of personal ethics, integrity, and responsibility with an ability to deal with sensitive issues and safeguard confidential information.

This role is focused on M&A post-merger integration and not M&A pre-deal activities (due diligence, financial modeling, valuation etc.). Candidates without specific post-merger integration experience and only technology / systems integration, general strategy, corporate development, finance, investment banking experiences will not be considered for this role. 

Salary Range: $84,000 - $154,700

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

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