Director, Quality Engineering

Job ID : 7822
Category : Technology Solutions
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Toronto, Canada
Posting Range : $111,300 - $205,500

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Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The Director, Quality Engineering (QE) will drive QE vision, strategy, and delivery across Personal Insurance & Platform Engineering teams. You will enable engineering teams to build high quality software and meet business objectives through innovation, leveraging AI, and best in class engineering practices.

You will lead a team of QE Managers, Leads and Specialists across multiple initiatives, and work closely with Cloud engineering, application engineering team and product owners to collaborate on best practices, supporting agile delivery.

  • Contribute to and drive implementation of enterprise QE strategy leveraging automation, increasing team throughput on concurrent projects in a highly fast-paced environment, and ensure testing resources are compliant with the enterprise standards.
  • Deliver on all approved projects / programs and drive activities related to QE.
  • Promote a culture of continuous improvement.
  • Develop, coach, and manage the performance of all direct repots, ensuring achievement of business, functional and individual goals.
  • Identify, implement and communicate relevant metrics to gauge the effectiveness of test efforts and coverage, providing clear visibility and understanding of the current state of product quality.
  • Budgeting and planning for QE function, vendor contract negotiations and governance etc. 
  • Understand industry trends and innovations in QE function including usage of AI, and influence the technology strategy to implement these to deliver desired business outcomes.
  • Partner with the business and technology teams to ensure alignment, deliver on QE and vendor contracted deliverables.
     

The Director will be familiar with Agile practices as it pertains to the QA world, and work closely with Dev/Ops and development teams to collaborate on best practices supporting agile disciplines such as Continuous Integration / Continuous Deployment approaches.

What do you bring to the role?

  • University degree in computer science, information systems or related discipline
  • 15+ years’ experience in software development environment
  • 5-10 years’ experience in QE leadership, managing large initiatives with geographically distributed teams.
  • Past experience in insurance domain and hands on with Guidewire is preferred.
  • Experience with the various aspects of QE including Functional and Non-Functional Testing that includes Test Automation, Performance, Big Data, Test Data Management, BDD/TDD etc.
  • Experience implementing automation strategies using Tosca, Selenium, API automation etc. in DevOps and Cloud environment.
  • Experience with Atlassian toolset including JIRA, Confluence, Bitbucket
  • Deep understanding of SAFe/Agile principles 
  • Strong leadership and communication skills with ability to build and maintain effective relationships with business partners, vendors, and technology teams.
  • Proven track record to deliver continuous improvements with measurable results.
  • Experience with prior people management responsibilities including career development, goal setting and performance management

Salary range: $111,300 - $205,500

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid

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