Specialist, Reporting

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Do you thrive on turning data into compelling stories that drive strategic decisions? Are you passionate about uncovering insights that improve business performance?

If so, we invite you to join our team as a Claims Reporting and Insights Specialist. This is a high-impact role where you'll be a key voice, shaping the narrative of our claims operations and influencing key stakeholders.

What can you expect in this role?

• Craft compelling presentations: Develop impactful external materials, including Quarterly and Monthly Business Reviews, Scorecards, and investor relations presentations, showcasing the strength and performance of our claims operations.
• Drive strategic insights: Collaborate with claims leadership to define and track key performance indicators (KPIs) that measure the success of initiatives and drive continuous improvement.
• Uncover hidden opportunities: Analyze data to identify trends, root causes, and areas for optimization, translating complex information into actionable insights.
• Build strong relationships: Engage with diverse stakeholders, adapting your communication style to effectively influence and engage leaders across the organization.
• Be a master storyteller: Translate complex data into clear, concise, and compelling narratives that resonate with both internal and external audiences.

What do you bring to the role?

• University Degree – Mathematics, Statistics, Economical Science, Finance, Accounting
• 5+ years of experience in a performance management, financial or strategic role
• Proven track record in business partnering and analysis, ideally within the claims or insurance industry.
• Exceptional communication skills, both written and verbal, with a knack for crafting clear and concise narratives.
• Master of data analysis, ability to identify trends, uncover root causes, and translate complex information into actionable insights.
• Proficiency in MS Excel, PowerPoint, Tableau, and SQL.
• Collaborative and results-oriented attitude with a passion for driving positive change.

Salary Range: $66,300 - $122,100

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

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