Underwriting Technician, Auto - Contract

Job ID : 7707
Category : Commercial Insurance
Brand : Definity
Regular/Temporary : Temporary
Fulltime/Parttime : Full Time
Location : Ottawa, Canada
Posting Range : $39,000 - $67,300

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Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What can you expect in this role?
•    Develop and apply knowledge of product solutions, types of risks and Economical processes.
•    Provide exceptional service to broker partners in all interactions.
•    Contribute to the achievement of established service level agreements and operational service level agreements.
•    Constantly meet expectations in terms of production and quality of the subscription.
•    Demonstrate an excellent understanding of underwriting guidelines and standard operating procedures, risk exposure factors, pricing structures, types of guarantees, reinsurance structures and hazards in order to assess risks. class and rate transactions.
•    Ensure that insurance policies are priced according to company guidelines and that the rate is adequate in the relevant policy management system.
•    Ensure compliance with provincial auto insurance regulations.
•    Identify and escalate gaps in SharePoint, case management system, policy management systems and phone system performance, as well as help find opportunities for continuous improvement to maximize efficiency and broker experience.


What do you bring to the role?
•    Preference will be given to candidates with a post-secondary degree or diploma, relevant experience, and commitment to complete a CIP designation.
•    Preference will be given to applicants with experience in a commercial underwriting support position.
•    Able to prioritize and organize your day-to-day tasks, working efficiently to complete tasks.
•    Perform well in a busy environment and remain calm under pressure.
•    Courteous, professional and positive interactions with other team members and our Broker partners in all forms of communication.
•    Team player adaptable to a changing environment.
•    Excellent written and verbal communication skills.
•    Excellent organizational and time management skills.
•    Strong attention to detail, ensuring accuracy on transactions handled.
•    Strong computer skills including previous experience in working in case management tools, portals or databases will be an asset.
•    Ability to perform tasks well in a busy period and to maintain composure under pressure.
•    Bilingual (will be considered an asset).

Salary range: $39,000 - $67,300

Please note that this is a 12 month contract role. 

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Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

We also take potential into consideration. If you don't have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected].

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

#LI-Hybrid

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