Technology Business Management Analyst

Job ID : 7596
Category : Technology Solutions
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada
Posting Range : $48,700 - $89,800

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Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Reporting into the Technology Business Management team, you will be: 

Monitoring, tracking and analyzing IT budget allocations, expenditures, and forecasts.  You will be looked to, to provide insights and recommendations for optimizing IT investments and cost savings. 

  • Support Technology leaders to onboard and offboard resources.  This includes a significant focus on system access and will be accomplished while working with a Coop student who you will train and coach to support these activities.   
  • The above will also include working with IT staffing vendors to onboard and offboard external resources.  Monitoring, analysis and reporting of the TS external labour force will lead to efficient utilization for this section of the overall TS plan.  
  • Executing processes leading to the preparation of the IT budget and quarterly forecast.  This includes analysis and reporting of IT hardware, software, and labour. 
  • Tracking and reporting of resource vacancies and hiring activities. 

What to expect 

  • University degree in Business and or Finance and a minimum of 2 years relevant experience  
  • Enrolled in or working towards a professional accounting designation (CPA) considered an asset 
  • Strong analytical and communication skills (written and verbal) 
  • Proficient use of Microsoft Suite, including intermediate to advanced Microsoft Excel 
  • Previous experience working in an IT environment is considered an asset 

What you bring 

  • University degree in Business and or Finance and a minimum of 2 years relevant experience  
  • Previous experience working in a technology solution environment is an asset    
  • Previous experience working in an Agile/Scrum environment is an asset    
  • Proficient in MS Office 365 (Word, Excel, PowerPoint) and MS Teams is an asset    
  • Experience with JIRA, ServiceNow, Clarity (CA PPM), ServiceNow is an asset   
  • Self-driven, able to move tasks & requests forward independently and with personal accountability    
  • Team player and excellent collaborator, able to both lead & participate to develop solutions with strong customer focus    
  • Detailed orientated, organized and resourceful    
  • Adaptive and Agile, able to rapidly pivot your efforts between multiple priorities as business needs change to provide value to our customers  

$48,700 - $89,800

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" — they're essential to our success.

What's in it for you?

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.  In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.
It's better here — but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid

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