Administrator, CI Intake (1 Year Contract)

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Job ID : 7559
Category : Commercial Insurance
Brand : Definity
Regular/Temporary : Temporary
Fulltime/Parttime : Full Time
Location : Ottawa, Canada
Posting Range : $33,200 - $57,400

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Economical is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What can you expect in this role?

  • Reporting to the Manager, you will be accountable for providing superior service in a processing role
  • Categorizing a high volume of incoming communication with accuracy
  • Demonstrating superior computer skills and agility in using a variety of different systems and programs
  • Consistently meeting quality and production metrics to support the company service standards
  • Assisting other departments with various tasks as required


What do you bring to the role?

  • Completed high school diploma and relevant work experience
  • Preference will be given to candidates with a post-secondary degree or diploma or willingness to complete a Chartered Insurance Professional (CIP) designation
  • Previous experience in working in case management, bilingual written and spoken would be an asset
  • Strong computer skills


Posting Range is $33,200 - $57,400

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

We also take potential into consideration. If you don't have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected].

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).


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