Commercial Insurance Training & Communications Coordinator - Fall 2024 Co-op/Intern

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Job ID : 7446
Category : Commercial Insurance
Brand : Definity
Regular/Temporary : Temporary
Fulltime/Parttime : Full Time
Location : Toronto, Canada
Posting Range : See Posting / Voir ci-dessous

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Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.


Work term: Fall

Work term length: 4 months

From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.  

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.  

What can you expect in this role? 

Provide support to improve the operational effectiveness of Commercial Insurance across head office and regional departments. Provides forward thinking analysis and acts on operational reports. In addition, you will assist in representing business objectives for Commercial lines while collaborating with IT to prioritize and deliver on department objectives in a timely manner and meeting quality expectations.  

What you’ll be doing

  • Participates in commercial initiatives covering but not limited to product definition, financial performance, and operational effectiveness trending to define requirements and provide data led insights for analysis and action. 
  • Supports commercial Product Owners to identify and leverage efficiency opportunities through process improvement, automation, and strategic initiatives 
  • Supports requirements gathering discussions on commercial initiatives 
  • Support the delivery of business requirements within the system delivery life cycle, including scope and issue & risk identification. 
  • Review test cases to ensure their accuracy and that they fully test the business requirements. 
  • Provide user acceptance testing on assigned initiatives 
  • Participates in review of operational process workflows to highlight and address inefficiencies 
  • Other duties as assigned 

What you bring 

  • Currently enrolled in a University or College Program 
  • Exceptional customer service, verbal and written communication skills 
  • Great attention to detail, proactive and responsive to short deadlines 
  • Strong working knowledge of Microsoft suite products (Excel, Word, PowerPoint, etc.) 
  • Ability to use data to help form decisions from an execution perspective 

Did you know? 

  • We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.   
  • We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.   
  • We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighbourhoods in which we live and work.   

What can Definity offer you? 

  • Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.  
  • Culture of accountability, empowerment, and collaboration.  
  • Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. 
  • Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism   
  • Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work!  

The hourly compensation for the role starts at $22/h and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.

We also take potential into consideration. If you don't have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected].

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).


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