Translator

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

We are currently looking for a permanent full-time P&C insurance translator to join our Quebec translation services team (hybrid work). 

Reporting to the Manager, Translation Services, the translator will be accountable for translating primarily insurance-based documents, from English to French. They will also be responsible for adapting content in Canadian French, both linguistically and culturally, in alignment with brand and communication standards.

What can you expect in this role?

• Translate P&C insurance documents (e.g., claims, commercial and personal insurance) in accordance with the established deadlines and quality standards.
• Translate a variety of material (ex. corporate communications, Website and blog copy, social media posts, forms, reports, letters, policies, manuals, procedures, news releases and intranet content) maintaining the content, context, and style of the original material, and considering the audience.
• Work closely with all members of the translation team, corporate communications specialists, marketing specialists, and business subject matter experts across the company.
• Act as a linguistic counsellor and cultural advisor while also performing quality control checks (proofreading) to avoid any errors in the final product and ensure it meets communication and brand guidelines.
• Review other documents translated by peers.
• Conduct terminological research on a given subject or in response to inquiries for the preparation of terminological databases.
• Make smart use of translation assistance, search and management tools. 

What do you bring to the role?

• University degree in translation (English to French) High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.
• A minimum of five years’ experience in a P&C insurance translator role 
• Perfect command of French and excellent understanding of English  
• Advanced skills in Microsoft Office environment (Word, Excel and PowerPoint) and various translation work tools 
• Ability to manage concurrent priorities effectively in a fast-paced environment
• Ability to work with and protect confidential information
• Excellent communication skills, both with clients and colleagues
• High degree of autonomy, rigor and efficiency, and impeccable attention to detail
• Team player and sociability
• OTTIAQ certification is an asset

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

#LI-Hybrid