Materials Handler, Corporate Services

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Job ID : 6650
Category : Finance
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada
Posting Range :

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Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

What can you expect in this role?

 The materials handler role also allocates all invoices coming from Accounts Payable for Canada Post and courier spend, ensuring accuracy in coding, processing the chargebacks for branch courier spend and then tracking all spend with these vendors and completing the monthly metrics for this providing to manager for budget reporting.  Others reporting to the manager administration include Mail clerks, switchboard operator, scanning operator and document delivery.

  • Preparing and packaging goods for internal delivery or outgoing shipments based on supply requests and receiving, inspecting, and signing for incoming shipments of goods while maintaining adequate inventory levels and processing updates to the inventory control management system. Ensuring the supply area is well organized, ensuring items are clearly labeled and obsolete materials are discarded appropriately
  • Verifying and accurately allocating postage and courier invoices for payment. Process chargebacks for branch courier broker filing
  • Tracking of all postage and courier spend by vendor completing with accuracy the monthly metrics and providing this to manager for budget
  • Evaluating and selecting appropriate courier/carriers to meet the daily distribution requirements of the company and working directly with these vendors and escalating issues with missing deliveries when needed
  • Working with IT Assets, ensure delivery of resources for staff working remotely. This includes facilitating the collection of resources from remote locations at the end of employment as well
  • Ensuring efficient and cost effective handling of records through storage, retrieval and destruction processes. Updating the contact information, ensuring appropriate access is granted to appropriate individuals. Providing information, guidance and supplies to departments in regards to storage, retrieval and destruction. Processing bi-annual destruction process for documents eligible for destruction
  • Working along side Mail Services assisting with other duties as required to ensure daily deadlines are met


What do you bring to the role?

  • College diploma or equivalent
  • Intermediate computer skills including MS Excel and MS Word
  • Working knowledge of courier and shipping requirements preferred
  • Able to multi-task and work in a fast paced, team oriented environment
  • Strong verbal and written communication skills
  • Attention to detail as accuracy with allocations and metrics tracking is required.
  • Strong prioritization/organizational skills to manage multiple daily deadlines


We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).


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