Underwriting Assistant (4-Month Contract)

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

What can you expect in this role?

• Report to the Team Leader, Technical Processing and you will be accountable for providing superior service in a processing role.
• You’ll gather background information on new commercial business.
• You’ll enter and organize certificates of insurance, renewals, abeyances, letters of experience, quotes, inspections and BI&I into the commercial insurance systems.
• You’ll enter data, coding off-system policies, endorsements, forms, and letters.
• You’ll order required reports on policies (inspections).
• You’ll code with accuracy into the policy administration system all renewals.
• You’ll complete specific policy tasks - ordering loss runs, billing inquiries.
• You’ll follow up on abeyances
• You’ll work closely with the regional underwriting technician as well as the regional underwriters.
• You’ll also help out with general office and other duties as required.

What do you bring to the role?

• Completed high school diploma and relevant work experience.
• Preference will be given to candidates with a post-secondary degree or diploma or willingness to complete a CIP designation.
• At least 2 years experience in as Underwriting Technician or any other Insurance experience
• Strong computer skills including previous experience in working in case management tools, portals or databases will be an asset.
• Bilingual, written and spoken (French and English) will be considered an asset
• Preference will be given to candidates who have experience in an underwriting support role

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

#LI-Hybrid