Sr Manager, Financial Systems

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

***This is a 12 month contract role***

You will deliver this by working closely with the cross functional teams including Enterprise Project Management office (EPMO), Technology Solutions (TS), Quality Assurance (QE), Data Governance (EDO), and Business Leads representing the systems impacted by claims modernization project. Your exposure to the insurance industry, experience in project management and data systems will serve you well

What can you expect in this role?

 

Project Delivery

• Understand technical and business requirements of the systems impacted by the claims project – Broker Experience, ICM (Broker Commission management systems) and data warehouse (CDW).
• Understand functional logic required for the data flow from upstream systems into ICM, BE and CDW
• Understand project timelines and requirements and lead the delivery of system solution
• Review process mapping to ensure future state solution lines up with current state and stakeholder requirements
• Actively participate in the project meetings and manage communication between project and business
• Resolve issues and conflicts and escalate program gaps to leadership
• Review and approve major business decisions, by involving key stakeholders and gaining alignment
• Understand Data Testing requirements and lead testing cycles with support from Quality Assurance (QE) teams
• Manage external vendor relationships as needed
• Identify process improvement opportunities by correlating business processes across workstreams, and conduct analysis for areas of optimization

 

Communication and Change Management

• Support the development of content for communication, training and standard operating procedures
• Product advocacy by becoming a bridge between finance and support teams

 

What do you bring to the role?

 

• 5+ years experience in the Property and Casualty insurance industry will be a definite asset
• Minimum 5 years experience executing projects in large, complex environment with Finance and/or Claims service  
• Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management, accountability, and flexibility/adaptability.
• Strong communication to effectively communicate and lead workshops across functional teams to both business and technology teams
• Experience with mainframe system, databases and understanding functional logic/calculations within the systems
• Strong communication to effectively communicate and lead workshops across functional teams to both business and technology teams
• Designation or University Degree in business or finance
• PMP designation would be an asset

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

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