Tech Lead, Guidewire Claims Center

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

What can you expect in this role?

• Provide a strong technical direction involves establishing a technical vision, resolving technical disagreements and managing the technical quality of team deliverables 
• Responsible for leading a team and alignment of the technical direction. 
• Contribute to future Guidewire development as a key member of the development team
• Work with business subject matter experts and business analysts to design and develop an approach for the configuration, effort estimation and build of design documents
• Design, develop, configure and unit test Guidewire Claims center enhancements and defects within an agile setting.
• Debug and deploy plugins from predefined patterns, along with using Java methods or GOSU
• Transform messages by using mappings. Design and develop associated maps using XPath functions, including self-defining XML, predefined and undefined data formats
• Help with production support for the platform by analyzing logs and identifying potential problems and defects, and root cause analysis of problems for the highly available business solution
• Support all the above in a fast-paced, exciting environment while supporting regular release rollouts into the Production environment
• Follow design and development procedures, processes, standards and tools that align with Definity’s methodology and best practices
• Apply industry standards and technical expertise to provide sound solutions that increase business results and/or minimize business and technical risk
• Assists in the translation of requirements into a story map
• Ensure that software designs and coding practices result in a high-quality product that follows Definity’s architectural principles and direction and meets both functional and non-functional requirements
• Follow secure coding practices
• Ensures that projects are completed on time

 

What do you bring to the role?

• Effective technical leadership ensures the team uses appropriate development practices 
• At least 8 years’ experience in Object Oriented Programming languages using JAVA technology
• At least 5 years’ experience in designing, developing and testing with Guidewire Claims Center, including configuration and using GOSU
• Highly comfortable using Unix / Linux
• Sound knowledge of writing mapping rules and other business logic in GOSU
• Experience configuring operational parameters such as roles/permissions, user attributes, regions, and so on.
• Excellent troubleshooting skills for solving complex application, data and infrastructure issues
• Outstanding collaborative drive to work with others, within a team and with other teams, on application design, configuration, and performance requirements with a passion for customer experience excellence
• Strong verbal and written communications skills
• A self-starter with a “can-do” mentality who engages in challenging situations with a sense of ownership and urgency, while being comfortable adapting to changing priorities and juggling concurrent activities to drive results that exceed business expectations
• Experience with Production Support
• Experience working in agile settings
• Experience creating UML diagrams

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We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

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