Legal Assistant- Accident Benefits

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Job ID : 6473
Category : Strategy & Legal
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada

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Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

What can you expect in this role?

Definity is continuing its build of an in-house legal team that will act in litigation arising from claims under its insurance policies.  We have an exciting opportunity to join a growing litigation team, within the Accident Benefits group!

The Legal Assistant will be part of the Definity legal department and will be responsible for assisting in all administrative duties of the Litigation area.  The successful candidate will work under the direction and guidance of two lawyers and will assist with tasks as assigned.

  • Be responsible for the ongoing administrative/organization of files
  • Draft correspondence and serve/file LAT documents
  • Schedule examinations under oath, meetings, and various hearings at Court and/or LAT
  • Maintain Legal Counsels’ calendar and supervising their practice
  • Provide input into the procedures and practices
  • Work within a paperless environment, ensuring electronic filing is up to date
  • Perform other duties as required of a Litigation Assistant

What do you bring to the role?

  • Minimum 2 years of experience as a Legal Assistant as part of a team practicing insurance litigation in Ontario
  • Knowledge of License Appeal Tribunal Disputes and Knowledge of Statutory Accident Benefits Schedule
  • Demonstrated proficiency with Outlook and all MS Office applications
  • Excellent document management skills with ability to utilize the various software systems such as TeamConnect and ACL
  • Priority and Loss Transfer Experience an asset
  • High degree of personal ethics, integrity and responsibility with an ability to deal with sensitive issues and safeguard privileged and confidential information
  • Great attention to detail with proof reading skills
  • Ability to perform under pressure, meet deadlines and handle multiple, yet sometimes conflicting priorities
  • High degree of personal ethics, integrity and responsibility with an ability to deal with sensitive issues and safeguard privileged and confidential information
  • Team player, adaptable to a changing environment

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).


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