Join our Talent Network
Skip to main content

Support, Back Office Billing

Job ID : 6269
Category : Finance
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Montreal, Canada

Share : share to e-mail
Save job Saved

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leader’s partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

Please note, this position can work from our Montreal or Riverbend location.

What can you expect in this role?

  • You will be accountable for processing and analyzing transactions in the Policy Administration and Billing systems for Commercial and Personal lines business including Sonnet. Transactions relate to payment management and non-payment cancellations.
  • Finance and Underwriting rules will be applied when completing your responsibilities.
  • Provide support to internal and external customers to deliver superior service and adhering to corporate policies and procedures.

What do you bring to the role?

  • University degree, college diploma, or CIP designation
  • Excellent keyboarding skills
  • Demonstrates professionalism, courteous in all interactions and remains calm under pressure
  • Someone with strong written and verbal communication skills.
  • Responsible for maintaining accurate and detailed financial records according to company procedure
  • Excellent organizational, time management and analytical skills and attention to detail are critical in this role.
  • Works well independently and in a team environment and manages effectively in a fast-paced environment
  • Demonstrates accountability to provide resolution 
  • A team player who is adaptable to a changing environment.
  • Successful clearance of a background check including credit & criminal checks along with business references.
  • Preference will be given to French bilingual candidates.
  • Familiarity with Guidewire is considered an asset.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

#LI-Hybrid

Share : share to e-mail

Similar jobs