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Administrative Assistant Co-op (Winter 2023)

Job ID : 6125
Category :
Brand : Definity
Regular/Temporary : Temporary
Fulltime/Parttime : Full Time
Location : Waterloo, Canada

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Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Starting in September, Definity employees move to a hybrid work model so we can collaborate, build mentoring relationships, and solve complex or cross-functional business opportunities together. Our teams work in whichever environment best supports what they're working on and who they're working with. We're actively reinventing our offices as welcoming workspaces that optimize collaboration and empower leaders to use our space to strengthen team dynamics. Our tools and processes seamlessly connect employees from multiple locations, and our culture encourages respectful engagement and flexibility. Leaders work with their teams to determine the right balance of on-site and remote work that best meets the needs of their team, cross-functional engagement, responsibilities and timelines, plus those of our customers, our broker partners, and the company culture.


Work term: Winter (January 9, 2023)

Work term length: 4-month 

The Corporate Services department provides centralized services to Definity in the areas of administration, travel and fleet management, reception, mail & supply services, food services, print services, property real estate and lease management services, space and construction project management, and facility operations.  

Reporting to the Team Lead, Corporate Services, the Administrative Assistant is responsible for the provision of administrative support, data entry, report preparation and other associated administrative duties as described.  This job handles sensitive/confidential information. The Administrative Assistant provides administrative support to the Vendor Management team within Corporate Services. 

What you’ll be doing-  

  • Proficiently use Microsoft Word and Excel to capture and update metrics and standard operating procedures. 

  • Pull monthly reports from vendor sites and save them internally. 

  • Assist Coordinator, Vendor Program with various tasks for Fleet, Travel Management and Food Services. 

  • Assist Analyst, Transactional Documents with various tasks for Policy Print, Marketing Print, Office Supplies, and Envelopes. 

  • Reconcile the monthly invoices for Corporate Travel, Corporate Fleet and Food Services and send them for approval. 

  • Facilitate frequent touchpoints with vendors. 

  • Communicate changes, updates, and issues with vendors as needed. 

  • Assign and complete tasks within Service Now for Vendor Management team.  

What you bring -  

  • Completion of high school diploma and 3+ years of experience in an administrative role or enrolled in an Administrative program in a post-secondary setting. 

  • Professional, friendly, and courteous in all interactions with internal and external customers and vendors.                                                                                    

  • Excellent communication skills, both written and verbal with excellent attention to detail and strong interpersonal and organizational skills                                                                                 

  • Team player with the ability to remain calm under pressure and perform well in a busy and changing environment                                                                             

  • Highly motivated and works independently and effectively in a fast-paced environment with the ability to multi-task and prioritize accountabilities to meet deadlines.                                                              

  • Enhanced skills and knowledge and highly proficient in Microsoft Office products. 

Did you know?  

  • We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.   

  • We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.   

  • We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighbourhoods in which we live and work.   

What can Definity offer you?  

  • Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.  

  • Culture of accountability, empowerment, and collaboration.  

  • Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. Our Leadership Essentials program builds knowledge and skills to Team Leaders to Directors  

  • Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism   

  • Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work!  

Visit to learn more about us and what we’re up to.   


Work Location: Waterloo, ON

How to apply: Submit a cover letter, resume, and transcript    

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).


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