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Coordinator, Project

Job ID : 6110
Category : Enterprise Project Management Office
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada

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Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Starting in September, Definity employees move to a hybrid work model so we can collaborate, build mentoring relationships, and solve complex or cross-functional business opportunities together. Our teams work in whichever environment best supports what they're working on and who they're working with. We're actively reinventing our offices as welcoming workspaces that optimize collaboration and empower leaders to use our space to strengthen team dynamics. Our tools and processes seamlessly connect employees from multiple locations, and our culture encourages respectful engagement and flexibility. Leaders work with their teams to determine the right balance of on-site and remote work that best meets the needs of their team, cross-functional engagement, responsibilities and timelines, plus those of our customers, our broker partners, and the company culture.

What can you expect in this role?

Reporting to the Director, Claims Transformation and receiving day to day coaching and guidance from Project & Program Managers, you'll work collaboratively with various project and technology teams to deliver quality and value to our business.

What you'll be doing:

  • Setup project spaces in Jira & Confluence
  • Perform Health Check Audits for projects
  • Collaborate to obtain Sprint report information across multiple team and Collate and document in the project file repository on SharePoint
  • Create and maintain comprehensive project documentation in the common location working with SM/ PM’s such as plans, schedules, governance, budgets, and status reports
  • Act as the point of contact and be responsible for communication of project information to all participants and stakeholders
  • Planning and Execution of all project phases in support of Project & Program Managers
  • Chair meetings and distribute minutes to all project team members and stakeholders
  • Keep the project manager apprised of emerging risks, issues, schedule and quality concerns

What you bring:

  • Currently enrolled in a university degree in Business, Computer Science, Data Analytics, Project management or other related fields
  • Previous coop experience working in an Agile/Scrum environment is an asset
  • Proficient in MS Office, MS Project
  • Excellent verbal and written communication skill
  • Experience with JIRA & Confluence is an asset
  • Interested in obtaining PMI certifications (e.g. PMP, CAPM, ACP)
  • Self driven, able to move tasks & projects forward independently and with personal accountability
  • Team player and excellent collaborator, able to both lead & participate to develop solutions with strong customer focus
  • Adaptive and Agile, able to rapidly pivot your efforts between multiple priorities as business needs change to deliver value to our customers

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).


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