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Commercial Insurance Product Owner Co-op (Winter 2023)

Job ID : 6069
Category : Commercial Insurance
Brand : Definity
Regular/Temporary : Temporary
Fulltime/Parttime : Full Time
Location : Waterloo, Canada

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Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Starting in September, Definity employees move to a hybrid work model so we can collaborate, build mentoring relationships, and solve complex or cross-functional business opportunities together. Our teams work in whichever environment best supports what they're working on and who they're working with. We're actively reinventing our offices as welcoming workspaces that optimize collaboration and empower leaders to use our space to strengthen team dynamics. Our tools and processes seamlessly connect employees from multiple locations, and our culture encourages respectful engagement and flexibility. Leaders work with their teams to determine the right balance of on-site and remote work that best meets the needs of their team, cross-functional engagement, responsibilities and timelines, plus those of our customers, our broker partners, and the company culture.

YOUR NEXT CO-OP PLACEMENT

Work term: Winter (January to April) 

Work term length: 4-month

From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment. 

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here. 

What can you expect in this role? 

Provide support to improve the operational effectiveness of Commercial Insurance across head office and regional departments. Provides forward thinking analysis and acts on operational reports. In addition, you will assist in representing business objectives for Commercial lines while collaborating with IT to prioritize and deliver on department objectives in a timely manner and meeting quality expectations.

What you’ll be doing

  • Participates in commercial initiatives covering but not limited to product definition, financial performance, and operational effectiveness trending to define requirements and provide data led insights for analysis and action.

  • Supports commercial Product Owners to identify and leverage efficiency opportunities through process improvement, automation, and strategic initiatives

  • Supports requirements gathering discussions on commercial initiatives

  • Support the delivery of business requirements within the system delivery life cycle, including scope and issue & risk identification.

  • Review test cases to ensure their accuracy and that they fully test the business requirements.

  • Provide user acceptance testing on assigned initiatives

  • Participates in review of operational process workflows to highlight and address inefficiencies

  • Other duties as assigned

What you bring

  • Currently enrolled in a University or College Program

  • Exceptional customer service, verbal and written communication skills

  • Great attention to detail, proactive and responsive to short deadlines

  • Strong working knowledge of Microsoft suite products (Excel, Word, PowerPoint, etc.)

  • Ability to use data to help form decisions from an execution perspective

Did you know? 

  • We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.  

  • We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.  

  • We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighbourhoods in which we live and work.  

What can Definity offer you? 

  • Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need. 

  • Culture of accountability, empowerment, and collaboration. 

  • Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. Our Leadership Essentials program builds knowledge and skills to Team Leaders to Directors 

  • Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism  

  • Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work

Visit www.definityfinancial.com to learn more about us and what we’re up to.  

Work Location: Hybrid (590 Riverbend Drive, Kitchener ON N2K 3S2) 

How to apply: Submit a cover letter, resume, and transcript    

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it, and we’ve got it: 

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: [email protected]

Background checks
This role requires successful clearance of a background check (including criminal checks and leadership references).

#LI-Hybrid

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